Notice of Availability of Auxiliary Aids Service

 

UTIC Insurance Company is committed to making its information, and technology accessible in accordance with Section 1557 of the Affordable Care Act. UTIC Insurance Company provides various auxiliary aids and services, including alternate formats and relay services, at no cost to better communicate with people with disabilities.

 

To request an auxiliary aid or service, you can:

  • Call: 1-888-311-7508 TTY users should call: 711
  • Send a fax to: 205-220-2984
  • Send an email to: 1557Grievance@bcbsal.org
  • Send a letter to:
    UTIC Insurance Company
    Compliance Office
    450 Riverchase Parkway East
    Birmingham, Al 35244 
    Attn: 1557 Compliance Coordinator

You may also submit feedback about your Medicare health plan or prescription drug plan directly by visiting https://www.medicare.gov/MedicareComplaintForm/home.aspxin lieu of calling 1-800-Medicare.