Ending your membership in our Plan may be voluntary (your own choice) or involuntary (not your own choice):
In general, there are only certain times during the year when you may voluntarily end your membership in our Plan.
During the Annual Enrollment Period, from October 15 through December 7, anyone with Medicare may switch from one way of getting Medicare to another for the following year. Your change will take effect on January 1.
Outside of these time periods, you generally can't make other changes during the year unless you meet special exceptions, such as: if you move, if you have Medicaid coverage, or if you get extra help in paying for your drugs. For more information about these times and the options available to you, please call Member Services 1-800-327-3998 or TTY 711, or refer to the "Medicare & You" handbook you receive each Fall. You may also call 1-800-MEDICARE (1-800-633-4227), TTY users should call 1-877-486-2048, or visit medicare.govto learn more about your options.
To disenroll from our plan, you can do one of the following:
Mailing address:
BlueRx (PDP)
450 Riverchase Parkway East
P.O. Box 13386
Birmingham, AL 35202-3386
Fax: 1-888-246-0230
Your membership in our plan will end on the last day of the month in which your disenrollment request notice is received by the plan.
Until your membership ends, you must keep getting your Medicare services through our Plan or you will have to pay for them yourself.
Until your membership ends, you are still a member of our Plan. During this time, you must continue to get your Part D prescription drugs through our plan until your membership ends.
If any of the following situations occur, we must end your membership in our Plan:
We cannot ask you to leave the Plan because of your health.
We cannot ask you to leave your plan for any health-related reasons. If you ever feel that you are being encouraged or asked to leave our Plan because of your health, you should call 1-800-MEDICARE (1-800-633-4227), which is the national Medicare help line. TTY users should call 1-877-486-2048. You may call 24 hours a day, 7 days a week.
You have the right to make a complaint if we end your membership in our Plan.
If we end your Plan membership, you will receive an explanation letter that includes details on how to file a complaint.
©2019, BlueRx (PDP) is provided by Blue Cross and Blue Shield of Alabama and UTIC Insurance Company, independent licensees of the Blue Cross and Blue Shield Association.
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